Support

You can find the answers to the most common questions under "FAQ".

If you can´t find the answer to your question, please email our support. Normally we answer within one workday.

Our support email address is:

Frequently Asked Questions

How does demo versions work?

Answer: You download a free demo version of the game. Then you can enjoy the game for free and without any obligations. If you decide to buy the full version you get all the levels, free support and free updates.

What´s the difference between a demo version and a full version?

Answer: A demo version contains only a few levels. If you choose to buy the full version you get the entire game, free support and free updates.

Do you accept credit cards?

Answer: Yes, we accept Visa, MasterCard, Discover, Eurocard, American Express, Diner's Club, Carte Blanche, Novus and JCB.

Do you accept other methods of payment?

Answer: Yes, we accept money orders / cashiers checks, personal checks, cash and money transfer into an account with Deutsche Bank.

Any additional cost?

Answer: No, there are no additional cost.

What if I change my mind?

Answer: We have a 60-day money-back guarantee. If you change your mind, just let us know, and you'll get your money back. No questions asked!

Why don´t you sell "DeLightBall Gold" any more?

Answer: "DeLightBall Gold" is now a freeware game, so if you click here you can download it for free.

Why don´t you sell "BrickBuster Expansion Pack 1" any more?

Answer: "BrickBuster Expansion Pack 1" is now included in the new BrickBuster along with the old BrickBuster level pack and three new level packs. This means that the new BrickBuster contains 400 levels.

What do you get when you order NSE´s newsletter?

Answer: The free newsletter contains information about game updates, new competitions, tips and hints, special offers and new releases. This way you can be one of the first to play our next game.

Are you in need of a beta tester?

Answer: No, if we want some help in the future it will be announced in our newsletter.

Are you in need of a programmer or a graphic artist?

Answer: No, not for the moment.

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